The temperature will move slowly all the way over to other end after about 15 minutes of driving. There is no check engine light. The guage sometimes will sit at the 3/4 mark after the engine is shut down. I had it checked out by some auto mechanics and they said there is no overheat problem in which they changed the pigtail sensor. It worked for about a week until the same problem started all over again.
2003 Gmc Sierra 1500 truck temperature gauge problems?
- Thread starter CEDRIC B
- Start date
Molson02536
New member
Its not a recall but a "Special Policy" bulletin,Heres a copy of it,The reimbursement info is at the bottom...
Document ID# 2037454
Subject: Special Coverage Adjustment-Instrument Panel Cluster Gauge Needle Functions #07187A - (11/08/2007)
Models: 2003-2004 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT
2003-2004 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE
2003-2004 GMC SIERRA, YUKON, YUKON XL
THE SERVICE PROCEDURE IN THIS BULLETIN HAS BEEN REVISED. IN A SMALL NUMBER OF VEHICLES, THE GAUGE SWEEP TEST MAY NOT ALWAYS CONFIRM THE CONDITION. PLEASE REVIEW THE SERVICE PROCEDURE IMMEDIATELY.
DUE TO PART AVAILABILITY, THIS SPECIAL COVERAGE IS BEING ADMINISTERED IN PHASES. YOU WILL BE NOTIFIED AS EACH ADDITIONAL PHASE IS RELEASED.
CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT. DEALERS ARE TO OBTAIN THE VEHICLE MILEAGE WHEN SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE MILEAGE WILL BE REQUIRED WHEN PLACING AN ORDER FOR THE IPC.
Condition
Some customers of 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more of the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge.
Special Coverage Adjustment
This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer.
For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 28, 2007 are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 28, 2007, must be submitted to the Service Contract provider.
Vehicles Involved
Involved are certain 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles built within the following VIN breakpoints:
Parts Information - U.S. and Canadian Dealers Only
Instrument panel clusters (IPC) required to complete this special coverage are to be obtained from the Electronic Service Centers. The vehicle mileage will be required when placing an order. Refer to GM Service Policies and Procedures Manual, section 1.5.9, for specific procedures. To eliminate keeping the customer's vehicle overnight, customers are being told to contact the dealership to arrange a service appointment and to supply their VIN. Dealers are to pre-order the IPC identifying the part from the Electronic Parts Catalog using the VIN filter so it will be at the dealership on the day of the scheduled appointment.
1. The customer will contact the dealership to arrange an appointment and provide their VIN.
2. Contact a GM Authorized Electronic Service Center to order an exchange and arrange for delivery of the pre-exchange product.
3. All units will be shipped FedEx Ground (US) or Purolator (Canada).
4. After removal of the defective unit, return the defective core to the Electronic Service Center using the supplied pre-paid Automatic Return shipping (ARS) label.
5. Failure to return the product within 30 days to the Electronic Service Center will result in a charge to the Dealer's Open Parts Account.
Service Procedure
Important: There are pre-programming instructions for 2003 model year instrument panel clusters (IPC). In order for the engine hours to set to their current value when the IPC is replaced, carefully read and follow the instructions below. This information is applicable for 2003 model year IPCs only. An add time of 0.1 for the pre-programming requirement is published in the Claim section of the bulletin.
2003 Model Year Instrument Panel Cluster (IPC) Pre-Programming Instructions
Install the IPC. Ensure everything is connected properly. The replacement IPC requires SPS Programming and IPC Setup procedures to be performed. It does not matter which procedure is performed first.
Start the engine and then select IPC Setup. You must have the engine running before performing the IPC Setup.
Select IPC Setup. With the engine running, enter the appropriate mileage and engine hours.
Select "OK". Review the pop up asking you to verify the mileage and engine hours. Move the pop up out of the way if necessary to view the verification screen. This may require a click and drag of the dialog box.
Verify that the mileage and engine hours are correct and select "OK". DO NOT turn the ignition OFF until the engine has "run" for approximately seven (7) minutes. Allowing the engine to idle for this period of time allows the IPC to accumulate 1/10th of an hour and write the correct engine hour value to the permanent memory.
The engine must be running before set up is performed and run for approximately seven minutes after the user selects "OK" confirming their mileage/engine hour inputs. After approximately seven minutes, shut the engine OFF and complete the event. The seven minute clock starts after you select "OK", confirming the entries.
Note: Based on feedback from technicians, we are currently making changes to the "IPC Setup" application which will include several enhancements to the set up screens. These are scheduled to be released and available in TIS2WEB very soon.
Important: Only IPC conditions listed in the Condition section of the bulletin are covered under this special coverage program. In a small number of vehicles, the condition may be intermittent and the gauge sweep test may not always verify the condition.
