I just had my truck into the dealership because transfer case was making loud noise. Mechanic found small pinhole on passenger side of case. Case was just abut dry. They said this is common issue. Has anyone had any help from GMC replacing the transfer case or am I on my own. I was quoted $2300. I had to leave my truck there.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
2004 2500 HD transfer case leak
- Thread starter ramrod03
- Start date
happy 2011
New member
Yes i have seen this before. A cheeper way would be to buy a used one. They are not comon to fail so the bone yards have plenty of them making them cheep to buy. I just did one for someone and it cost me 300 bucks for the t-case.
also you could install it your self it's a stright forward job. don't need many tools to do it.
also you could install it your self it's a stright forward job. don't need many tools to do it.
Transfer case
I guess what I'm trying to find out is if GM has helped in the way of providing parts for free because this seems to be factory defective issue. I want to know if anyone has had any luck with GM re-imbursing customers for parts and/or Labor?
I just had my truck into the dealership because transfer case was making loud noise. Mechanic found small pinhole on passenger side of case. Case was just abut dry. They said this is common issue. Has anyone had any help from GMC replacing the transfer case or am I on my own. I was quoted $2300. I had to leave my truck there.
I guess what I'm trying to find out is if GM has helped in the way of providing parts for free because this seems to be factory defective issue. I want to know if anyone has had any luck with GM re-imbursing customers for parts and/or Labor?
No, there is nothing they will do..They quoted you a high $ amount because the dealer is going to use new GM parts and charge you a very high labor rate. Around here the dealers charge $95/hr and have a minumum charge for amount less than 1 hr.
2004, 2500HD Sierra PU
Well it looks likw GM is going to give me the "bend over" treatment on my Transfer case issue's. They consider the leak in my transfer case from there poor design a "normal wear and tear". Give me a break!!! I guess I need to air my concerns on "Social Media" and let the world know how "Government Motors" treats loyal customers. BTW if you want to talk to a GM rep. you have to call the Phillapines!!
Well it looks likw GM is going to give me the "bend over" treatment on my Transfer case issue's. They consider the leak in my transfer case from there poor design a "normal wear and tear". Give me a break!!! I guess I need to air my concerns on "Social Media" and let the world know how "Government Motors" treats loyal customers. BTW if you want to talk to a GM rep. you have to call the Phillapines!!
GMC Customer Service
New member
Well it looks likw GM is going to give me the "bend over" treatment on my Transfer case issue's. They consider the leak in my transfer case from there poor design a "normal wear and tear". Give me a break!!! I guess I need to air my concerns on "Social Media" and let the world know how "Government Motors" treats loyal customers. BTW if you want to talk to a GM rep. you have to call the Phillapines!!
ramrod03,
I understand your concerns with this. I would be happy to look into this further for you. When you contacted customer service did they provide you with a service request number? (typically they start with 71-********) If they did not can you please send me a PM with your VIN? I look forward to hearing back from you as well as assisting you with this issue.
Thank you,
Stacy GMC Customer Service
GMC Customer Service
New member
Hi Stacy,
How canI get you the info without posting my VIN on here?
ramrod03,
Z15 is correct; all you have to do is click on my user name and then click on Send Private Message. Please let me know if you are still having an issue sending me a PM. I hope to hear from you soon.
Thank you,
Stacy GMC Customer Service
GMC Customer Service
New member
Stacy,
Did you recieve my private post?
ramrod03,
I have not received your private post. I will send you a PM now to gather further information.
Thank you,
Stacy GMC Customer Service