I am wondering what is my recourse on this problem
I just bought a new 2015 Sierra 1500 SLT
On the window sticker under pricing/ Installed Options:
am/FM/sirus xm/HD audio system with Navigation and InteliLink usb ports aux jack and SD card slot $495.00
Well come to find out the radio that was installed by the factory is not the radio listed here. What was installed was everything that was listed above except the HD.
which turns out to be the standard radio that is installed for the SLT's.
So what should be my recourse,?
Dealer is saying well, (1)we might NOT be able to install that radio at our facility because we've never had this problem happen before and this could effect a lot of items that pertains to the truck.
(2) The price of that radio is mostly for the navigation system and not for the HD radio. (I say then why charge 495 for this radio with HD when the stock radio is a no charge with everything that is listed without the Hd.)
I really use HD radio as much as possible (less commercials).
I really want to play hardball with these guys for giving me as these BS answers.(all the way to changing the whole truck, if that could be an option)
Right now because its a Saturday they will kick it up to corporate for an answer as to what to do.
I just bought a new 2015 Sierra 1500 SLT
On the window sticker under pricing/ Installed Options:
am/FM/sirus xm/HD audio system with Navigation and InteliLink usb ports aux jack and SD card slot $495.00
Well come to find out the radio that was installed by the factory is not the radio listed here. What was installed was everything that was listed above except the HD.
which turns out to be the standard radio that is installed for the SLT's.
So what should be my recourse,?
Dealer is saying well, (1)we might NOT be able to install that radio at our facility because we've never had this problem happen before and this could effect a lot of items that pertains to the truck.
(2) The price of that radio is mostly for the navigation system and not for the HD radio. (I say then why charge 495 for this radio with HD when the stock radio is a no charge with everything that is listed without the Hd.)
I really use HD radio as much as possible (less commercials).
I really want to play hardball with these guys for giving me as these BS answers.(all the way to changing the whole truck, if that could be an option)
Right now because its a Saturday they will kick it up to corporate for an answer as to what to do.
