Radio issues. Any help is much appreciated.


New member
Dec 11, 2019
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Hello, the radio in my wife’s terrain will not turn off. But, it also isn’t working. While making a call through the radio it got stuck on the call screen and then she was able to reset it but it was still stuck. She then tried to turn off the car and back on but the radio stayed on. She brought it home and I pulled the fuse to get it to turn off. I put the fuse back in and now it will come on and have the GMC Intelilink start up screen then just go black. It will not move from that screen but you can hear white noise coming from the speakers. I have tried all fuses related to the radio and that system and all are fine. Any help would be greatly appreciated, thank you.