2011 Sierra rims stained

[PGDriver]

Bought a new 2011 Sierra SLT this year, it has steel rims with a chrome plastic cover. I choose those because I thought they would be easy to clean and looked good. Once the snow melted I washed the truck only to notice some kind of staining/marking on them that won't clean off.

So I took it to the dealership and they new all about it, they took it in and 4 hours of buffing later gave it back to me... no difference still stained. When I complained they said its from road salt and said I should just drive it and it will get worst then they will take pictures and send to GM, when I pointed out they already look bad they agreed but said they didn't think the pictures would look that bad. I then suggested they send a rim to GM... they said NO. I guess I just paid top dollar for a truck (4X4) that shouldn't be used in the winter Has anyone else had this problem or have a fix.

 

[PGDriver]

Bought a new 2011 Sierra SLT this year, it has steel rims with a chrome plastic cover. I choose those because I thought they would be easy to clean and looked good. Once the snow melted I washed the truck only to notice some kind of staining/marking on them that won't clean off.

So I took it to the dealership and they new all about it, they took it in and 4 hours of buffing later gave it back to me... no difference still stained. When I complained they said its from road salt and said I should just drive it and it will get worst then they will take pictures and send to GM, when I pointed out they already look bad they agreed but said they didn't think the pictures would look that bad. I then suggested they send a rim to GM... they said NO. I guess I just paid top dollar for a truck (4X4) that shouldn't be used in the winter Has anyone else had this problem or have a fix.

 

[RuffNeck_Canuck]

Not rim troubles but 6" oval tube steps

I ordered my truck with the factory oval tube steps, 6'' chrome ones. After last winter noticed some small pit marks with rust starting. I got the exact same story from my dealer, wait till they are shot to shit and then they can take pictures and be replaced ? which I am sure like you pissed me off, I didn't pay the money I did for crap parts ? The service manager told me that the 09's used a different chroming process and different manufacturer than with the 08's. And this is a common complaint. What I wanted to know when do they consider it so far gone that warranty would replace it, which I also couldn't get a clear cut answer on from anybody. I took matters into my own hands and have since used a good metal polish to remove all pits and rust first, and found a product online called wheel wax, which is supposed to be used to protect wheels from salt, brake dust pretty much anything road rash related. And this has kept my side steps looking like new. I would recommend checking it out on www.autogeek.com from maybe when you get your new plastic covers. Good luck with your situation