I rec'd a call from GM today, and guess what ...!
The GMC case manager called me today about my issue. Net of what he said is as follows:
- This is not a new issue, as unfortunately the case manager has had to deal with it many times before,
- However, GMC's position is that, even though they are aware of the broad customer dissatisfaction caused by the 5.3L/6-speed auto/AFM driveability issue, "the vehicle is operating as designed AND as expected",
- "GMC has NO fix available or in process at this time to address the issue",
- "GMC knows, however, that the issue is triggered by the AFM system but has instructed dealers to not attempt to disable or modify the AFM system since it's an integral component of the overall drivetrain design,
- if GMC ever does come up with a service bulletin (fix), my dealer will alert me when I take the vehicle in for routine service, and lastly,
- "there is nothing GMC or my dealer can do about the issue at this time".
Wow! What a way to run a business!
Next step: Georgia Lemon Law!