My wife and I purchased our 2012 GMC Acadia new and the AC never seemed to work all that great. After one summer here in the California heat we began to think it was something other than a black car with a black leather interior. So we took our car into the local GMC dealer where after three months or her car being in and out of the dealer and them replacing all of the AC components for both zones, we were then left with a AC which cooled marginally at best. When we discussed this with the service manager, he stated the 60 degree temp was as good as it was going to get and that GMC AC units are not "the best". So great... we have purchased a nice looking car with an air conditioner which is substandard at best. Nice to know that the service manager agrees with us on something. Oh but wait... the AC stopped working two weeks ago. The warranty for the dealer's repairs are only for a year so we would have to pay for this ourselves (control panel blinks three times) After looking under the hood there is a leak on the pressure hose. It will be really enjoyable to drive around in 103 degree weather this next week. If this is not enough, many of the interior parts are falling off or I have had to replace them. Driver's side window door control cluster, kick plate on the doors hood strut, rear door window controls, cracked plastic on the front passenger seat belt and all buttons on the climate control instrument have worn off.
We cannot be the only people who have had major issues with the AC. I compare this AC to my 2004 Dodge Ram which I could hang meat in because it stays so cold. I have yet to do any AC service on that vehicle.
This is our first and last GM vehicle. GM customer service.... any comments?
We cannot be the only people who have had major issues with the AC. I compare this AC to my 2004 Dodge Ram which I could hang meat in because it stays so cold. I have yet to do any AC service on that vehicle.
This is our first and last GM vehicle. GM customer service.... any comments?