2012 leaks when it rains

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Smoke14

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hey all
I have a 2012 sierra sle its brand new barley 5K on it
went to get something out of the pass side and the floor is totally soaked from front to back seat. i took pictures and just dropped it at the dealer. and as i told the dealer the windows were shut tight and NO i did NOT take it threw the car wash. anyone have any trouble like this?

thanks
Dom
 
Smoke14 said:
hey all
I have a 2012 sierra sle its brand new barley 5K on it
went to get something out of the pass side and the floor is totally soaked from front to back seat. i took pictures and just dropped it at the dealer. and as i told the dealer the windows were shut tight and NO i did NOT take it threw the car wash. anyone have any trouble like this?

thanks
Dom
Click to expand...

Dom,
I would like to apologize for the issues that you are experiencing with your Sierra. I would like you to keep me posted on this. If you have any questions or would like my assistance please feel free to contact me anytime.
Thank you,
Stacy GMC Customer Service
 
Update

ok heres they update, apparently there is a vent on the back of the cab was bent up and rain was coming in threw there. where that vent is I have no idea or how it could get bent. the dealer fixed it pretty fast and also sent my truck over to detail to dry my rugs out. I will be posting pics of what the water looked like on my floors.

thanks again all

Dom
 
Smoke14 said:
ok heres they update, apparently there is a vent on the back of the cab was bent up and rain was coming in threw there. where that vent is I have no idea or how it could get bent. the dealer fixed it pretty fast and also sent my truck over to detail to dry my rugs out. I will be posting pics of what the water looked like on my floors.

thanks again all

Dom
Click to expand...



Dom,
Thank you for the update on this. I am happy to hear that your dealer was able to get this resolved in a timely manner. If you have any questions, comments or concerns please feel free to contact me anytime.
Thank you,
Stacy GMC Customer Service
 
GMC Customer Service said:
Dom,
Thank you for the update on this. I am happy to hear that your dealer was able to get this resolved in a timely manner. If you have any questions, comments or concerns please feel free to contact me anytime.
Thank you,
Stacy GMC Customer Service
Click to expand...

thanks stacy!
 
I had the same issue with my 2011 it was in the 3rd brake light is where mine was leaking at, but I hoped in my truck one morning and my dome light was filled with water....dripping onto my floor
 
I had a similar problem with my 13 Sierra 2500. Although not 'saturated', my carpet would be wet along the passenger side door jam, both doors, from back to front. Took it to the dealership...said the found where a body seam around the back glass was leaking. Pulled the glass and resealed...havent had a problem since.

Billy G
 
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