...we are unable to get any AM/FM? The info screen reads "XM only feature" when we try to tune in the AM/FM channels. The XM channels work fine. Any ideas? XM said to ask the dealer since it is a factory installed unit.
remove all the cds out of the radio and unplug the battery negative terminal for about 30 minutes this will reset the radio, if this don't make a difference you have to go to the dealer
good luck