Poor sound quality with blue tooth

Jhafer

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My prior 2010 sierra had wonderful bluetooth quality. No complaints from the other end. But i have had nothing but complaints with this new 2013 sierra. Nothing changed as far as a different phone etc. the "other end" says its like im sitting in the back seat while in a tin can. The back ground noise is horrible. On my end the sound is fine. While sitting still they say its ok. I have changed phones now but to no avail. Same problem.

I changed the speed control sound in the radio option, no change. I have contacted the dealership and the gentlemen did find a bulletin about noise cancelation on some phones but it was more directed to blackberries. I now have an iPhone 5. Its hard to imagine that gm changed anything from 2010 to this 2013 since nothing else has changed. Loved the bluetooth before.
 
My prior 2010 sierra had wonderful bluetooth quality. No complaints from the other end. But i have had nothing but complaints with this new 2013 sierra. Nothing changed as far as a different phone etc. the "other end" says its like im sitting in the back seat while in a tin can. The back ground noise is horrible. On my end the sound is fine. While sitting still they say its ok. I have changed phones now but to no avail. Same problem.

I changed the speed control sound in the radio option, no change. I have contacted the dealership and the gentlemen did find a bulletin about noise cancelation on some phones but it was more directed to blackberries. I now have an iPhone 5. Its hard to imagine that gm changed anything from 2010 to this 2013 since nothing else has changed. Loved the bluetooth before.




Jhafer,
I would like to apologize for the issues that you have experienced with your Sierra. I do understand your concerns with this. I would recommend that you take your truck into your dealer and have them look into this for you. Please keep me posted and if you have any questions please feel free to contact me anytime.
Thank you,
Stacy GMC Customer Service
 


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