Window regulator glass shattering issue

86jimmy

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What would cause the window regulator to go down but not even all the way and shoot right back up. with out telling it to come up. When it comes up its fast! and loud. do i need to replace something of should i get a new motor or regulator?
 
What would cause the window regulator to go down but not even all the way and shoot right back up. with out telling it to come up. When it comes up its fast! and loud. do i need to replace something of should i get a new motor or regulator?



86jimmy,
Have you had a chance to take your vehicle into your dealer to have them look into this for you? They may be in the best position to get this diagnosed for you. Please keep me posted and if you have any questions please feel free to contact me anytime.
Thank you,
Stacy GMC Customer Service
 
I took the door panel off and then took the regulator and the motor out and found out that the motors gears were stripped so it would slam up when it hit the missing gears.
 


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